CRA Mail Is Going Digital: Is Your Business Ready?
An important Canada Revenue Agency (CRA) notice may not arrive in your physical mailbox.
As the CRA moves more business correspondence online, businesses need to make sure someone is actively monitoring their digital account. Missing a notice could also mean missing an important response or filing deadline.
What’s changing?
CRA business correspondence is increasingly being delivered electronically through online CRA services rather than through traditional mail.
That can include notices and requests for information that may require attention or a response from your business.
Why does it matter?
Moving correspondence online makes monitoring your CRA account an important part of ongoing tax administration.
If no one is regularly reviewing correspondence, a business could discover an important notice only after valuable response time has passed.
Keep your CRA account monitored
Businesses should consider:
- Confirming access to the appropriate CRA online services.
- Reviewing the contact information associated with the account.
- Making sure responsibility for monitoring correspondence is clearly assigned.
- Checking for new correspondence regularly.
It’s particularly important that responsibility doesn’t become unclear when employees, advisors, or signing officers change.
Don’t let a digital notice become a missed deadline
Online correspondence can make tax administration more efficient, but only when someone is paying attention to it.
Davidson can help you understand CRA correspondence and respond to tax-related requests and deadlines appropriately.
This article is provided for general information only and should not be considered accounting, legal, or tax advice. Your individual circumstances may differ. Contact your trusted advisor for guidance specific to your tax needs.
